List of United States telephone companies

Regional Bell Operating Companies[edit]

The Regional Bell Operating Companies (RBOCs) are the result of the break-up of the Bell System in 1984. After numerous mergers, asset sales, and renamings since the break-up, these are the current successor RBOCs:

  • AT&T Inc.: Alabama, Arkansas, California, Florida, Georgia, Illinois, Indiana, Kansas, Kentucky, Louisiana, Michigan, Mississippi, Missouri, Nevada, North Carolina, Ohio, Oklahoma, South Carolina, Tennessee, Texas, Wisconsin
  • Verizon: Delaware, District of Columbia, Maryland, Massachusetts, New Jersey, New York, Pennsylvania, Rhode Island, Virginia
  • CenturyLink: Bell System (RBOC) lines (from Qwest) in Arizona, Colorado, Idaho, Iowa, Minnesota, Montana, Nebraska, New Mexico, North Dakota, Oregon, South Dakota, Utah, Washington, Wyoming. Also serves non-Bell System ILEC areas in parts of those states as well as Florida and Nevada. Other non-RBOC states were sold to Brightspeed in 2022.
  • Frontier Communications: Mixture of some RBOC lines (see below) and non-Bell System ILEC areas (e.g. GTE areas acquired from Verizon) covering the vast majority of lines in Connecticut and West Virginia, as well as parts of Alabama, Arizona, California, Florida, Georgia, Illinois, Indiana, Iowa, Michigan, Minnesota, Mississippi, Nebraska, Nevada, New Mexico, New York, North Carolina, Ohio, Pennsylvania, South Carolina, Tennessee, Texas, Utah, and Wisconsin.
Remaining RBOC map as of 2005. Note that Qwest is now CenturyLink, BellSouth is now AT&T, and AT&T in Connecticut (formerly SNET) is now Frontier.

Other major incumbent local exchange carriers[edit]

In the following states and regions, the primary local carrier (ILEC) is not an RBOC:

  • CenturyLink, in addition to its role as the RBOC in the areas of 14 states gained from its acquisition of Qwest, CenturyLink serves other rural, suburban, and smaller city local exchanges, as well as most of the Las Vegas metropolitan area, covering a total of 16 states. Operations in 20 other states were sold to Brightspeed in 2022. [1]
  • Frontier Communications, in addition to its role as the RBOC for West Virginia, now serves mainly rural and some suburban and smaller city areas in 27 other states (many formerly part of the GTE ILEC system purchased from Verizon). It also purchased AT&T's landline business in Connecticut in 2013, though these are not considered an RBOC, as the Southern New England Telephone Company, from which they descend, was a franchisee of the Bell System, and not subject to the same regulations after the Bell System breakup.
  • Windstream, founded in 2006 with the spinoff of Alltel's wireline division and simultaneous merger with Valor Telecom, serves mainly rural areas in 29 states.
  • Consolidated Communications, in addition to access lines in Maine, New Hampshire, and Vermont, in Northern New England which it gained from its acquisition of FairPoint, also serves rural areas in a combined total of 22 states.[2]
  • Telephone and Data Systems, (through its subsidiary TDS) serves mainly rural areas in parts of 36 states.[3]
  • Cincinnati Bell, which serves the greater Cincinnati area, and Hawaii due to its acquisition of Hawaiian Telcom[4] was not included in the Bell System breakup of 1984 because the former AT&T held only a minority stake in that company.
  • Verizon, in addition to its role as a RBOC in its areas retained in the East, serves former GTE areas in Pennsylvania and Virginia. Verizon formerly served ex-GTE areas in parts of California, Florida and Texas before selling to Frontier Communications in 2016.
  • Claro Puerto Rico, which serves every exchange in Puerto Rico, has been owned by the international telecommunications giant América Móvil since in 2007.[5]

Many other individual communities or smaller regions are also served by non-RBOC companies.

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Deceptive advertising of 5G

Net neutrality[edit]

Verizon and Comcast have been actively lobbying for current changes in the FCC's regulations that require internet service providers to offer all content at one internet speed regardless of the type of content since the early 2000s. In 2014, Verizon unsuccessfully sued the FCC for these powers.[187]

In July 2017, it was reported that Verizon's mobile network had been limiting streaming services such as Netflix and YouTube to a speed of 10 Mbps; Verizon stated to Ars Technica that it had been testing a system to "optimize the performance of video applications on our network", and that it would not affect video quality.[188][189]

Deceptive advertising of 5G[edit]

In May 2020, the Better Business Bureau criticized Verizon for claiming it was "building the most powerful 5G experience for America" and recommended that the company make clear and conspicuous disclosures to consumers about the limited actual availability of its 5G network.[190] Verizon had been cited by the Better Business Bureau in March 2019 for ads that "convey the message that Verizon has achieved the important milestone of deploying the first mobile wireless 5G network" prior to 5G availability, falsely conveying that the technology was currently available.[191]

Privacy[edit]

Verizon has a one-star privacy rating from the Electronic Frontier Foundation.[192]

Sponsorships and venues[edit]

Verizon is the title sponsor of several large performance and sports venues as well as a sponsor of many major sporting organizations.

National Hockey League[edit]

In January 2007, Verizon secured exclusive marketing and promotional rights with the National Hockey League.[193] The deal was extended for another three years in 2012 and included new provisions for the league to provide exclusive content through Verizon's GameCenter app.[194]

Motorsports[edit]

In 2009 and 2010 Verizon sponsored Justin Allgaier in the NASCAR Nationwide Series, before they chose to opt out of a two-year-old NASCAR team sponsorship with Penske Racing in order to pursue an expanded presence with the IndyCar Series.[195] In March 2014 Verizon became title sponsor of the series through 2018.[196]

Verizon also sponsored a race in the 2021 NASCAR Cup Series season, the Verizon 200 at the Brickyard at Indianapolis Motor Speedway.[197]

National Football League[edit]

In late 2010, Verizon Communications joined with Vodafone Group in a joint partnership to replace Sprint as the official wireless telecommunications partner of the National Football League.[198] The four-year deal was estimated at $720 million. In June 2013, Verizon announced a four-year extension with the NFL in a deal reportedly valued at $1 billion. The new agreement gave Verizon the right to stream every NFL regular-season and playoff game.[199]

USA Team Handball[edit]

In January 2020, Verizon became a founding partner of USA Team Handball through the year 2020, with an option to extend the deal until 2024. They are the jersey sponsor for the men's and women's national handball team and the men's and women's national beach handball teams. They are presenter of the USA Team Handball College Nationals.[200]

In 2020 USA Team Handball CEO Barry Siff that they are planning to create an American professional team handball league sponsored by Verizon.[201] They are planning to have the owners until the end of 2020. They are planning to launch the league in 2023 with 10 teams with each team initially worth $3 million to $5 million and want to cooperate with NBA or NHL owners in one-tenant arena situations.[202] To create multisports clubs like FC Barcelona or Paris Saint-Germain.[203]

Venues[edit]

The main home concert hall of the Philadelphia Orchestra at the Kimmel Center for the Performing Arts is named Verizon Hall.[204]

Verizon was the former sponsor for a number of sporting and entertainment arenas, including Simmons Bank Arena (formerly Verizon Arena) in North Little Rock, Arkansas,[205] the Mayo Clinic Health System Event Center (formerly Verizon Center) in Mankato, Minnesota,[206] and the SNHU Arena in Manchester, New Hampshire, which was originally known as the Verizon Wireless Arena until September 2016 when Southern New Hampshire University acquired the naming rights for a period of at least 10 years.[207] Verizon was also the title sponsor of entertainment amphitheaters in locations throughout the United States, including four individually referred to as the "Verizon Wireless Amphitheatre" in Irvine, California,[208] Maryland Heights, Missouri,[209] Selma, Texas,[210] and Alpharetta, Georgia.[211]

Verizon is a former sponsor of the Capital One Arena in Washington, DC.[212]

See also

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Marketing campaigns

Marketing campaigns[edit]

Since its inception, Verizon Communications has run several marketing campaigns, including:

Can you hear me now?[edit]

The "Can you hear me now?" campaign, which was created for the newly formed Verizon Wireless, started running in 2001, and featured actor Paul Marcarelli in the role of "Test Man", a character based on a Verizon network tester, who travels the country asking "Can you hear me now?".[152][153][154] The campaign, originally conceived by New York agency Bozell, ran from early 2001 to September 2010.[155][156] Data from the technology tracking firm The Yankee Group showed that, in the early years of the campaign, net customers grew 10% to 32.5 million in 2002 and 15% more to 37.5 million in 2003. In addition, customer turnover dropped to 1.8% in 2001, down from 2.5% in 2000.[154] In 2011, Marcarelli parted ways with Verizon, and is now a spokesperson for Sprint.[157]

There's a map for that[edit]

The "There's a map for that" campaign was launched in late 2009, designed as a parody of AT&T's "There's an app for that" campaign. The ads depicted a side-by-side comparison of Verizon and AT&T network coverage maps.[158] In early November 2009, AT&T filed a lawsuit in Atlanta federal court, claiming that the coverage maps being used in the ads were misleading.[159] The suit was dropped later that month in conjunction with Verizon dropping a similar suit against AT&T.[158]

That's not cool[edit]

In 2009, Verizon joined with the Ad Council, in partnership with the Family Violence Prevention Fund and the Office on Violence Against Women, to create the "That's not cool" public service advertising campaign. Designed to help teens recognize and prevent digital dating abuse, the ads were run on its Wireless' Mobile Web service, Verizon FiOS internet and TV.[160][161]

Powerful Answers[edit]

In January 2013, Verizon launched the "Powerful Answers" campaign, designed by agency McGarryBowen.[162] The campaign centered around a contest in which $10 million in prizes was offered to individuals for finding solutions to "the world's biggest challenges" by making use of Verizon's cloud, broadband and wireless networks.[163][164] Winners of the inaugural competition were announced at the 2014 Consumer Electronics Show.[163] Israel-based TinyTap won the education category; Smart Vision Labs of Newport, Rhode Island, won in the healthcare category; and Mosaic Inc. of Oakland, California, won in the sustainability category.[163]

Inspire Her Mind[edit]

In June 2014, Verizon launched the "Inspire Her Mind" campaign, created by agency AKQA. It was designed to encourage girls' interest in science, technology, engineering and math,[165] and aimed to address findings from the National Science Foundation, whose research showed that 66 percent of fourth-grade girls said they were interested science and math, yet only 18 percent of college students in engineering and math are women.[166][167]

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Finances

Finances[edit]

For the fiscal year 2019, Verizon reported earnings of US$19.265 billion, with an annual revenue of US$131.868 billion, an increase of 0.77% over the previous fiscal cycle. Verizon's shares traded at over $45 per share, and its market capitalization was valued at over US$229.1 billion in October 2018.[147] For more than 20 years, Verizon has been in the top 20 in the Fortune 500 listings of corporations in the United States by total revenue.[148]

YearRevenue
in mil. US$
Net income
in mil. US$
Total Assets
in mil. US$
Price per Share
in US$
Employees
200569,5187,397168,13033.85
200688,1826,197188,80434.05
200793,4695,521186,95941.22
200897,354−2,193202,35234.90
2009107,8084,894226,90730.46
2010106,5652,549220,00530.41
2011110,8752,404230,46136.64
2012115,846875225,22242.00
2013120,55011,497274,09848.66176,800
2014127,0799,625232,61648.61177,300
2015131,62017,879244,17547.17177,700
2016125,98013,127244,18051.40160,900
2017126,03430,101257,14348.24155,400
2018130,86315,528264,82952.08144,500
2019131,86819,265291,72758.06135,000
2020128,29218,348316,48158.75132,200

States[edit]

See also: Verizon FiOS

The company offers Internet, traditional landline phone or VoIP, Home Security, Premium Television, Web Hosting and wholesale data in nine states footprint across the eastern United States.[149][150][151]

Key markets include
  • Delaware
  • Maryland
    • Baltimore, MD
    • Salisbury, MD
  • Massachusetts (Eastern)
    • Boston, MA
  • New Jersey
  • New York
    • Albany, NY
    • Auburn, NY
    • Binghamton, NY
    • Buffalo, NY
    • Long Island, NY
    • New York City
    • Plattsburgh, NY
    • Staten Island, NY
    • Syracuse, NY
  • Pennsylvania
    • Harrisburg, PA
    • Philadelphia, PA
    • Pittsburgh, PA
  • Rhode Island
    • Providence, RI
  • Virginia
    • Norfolk, VA
    • Richmond, VA
  • Washington, DC

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